Questions dealers actually ask.

Each DLR system is a one-time purchase of $69. You receive an immediate PDF download with all SOPs, workflows, checklists, handoff protocols, and implementation materials. No subscriptions. No recurring fees.

Fixed Ops Bundle — $129
Pro-Service + Pro-Parts. One operational standard for the back end of the store.

Sales Floor Bundle — $149
Pro-New Car + Pro-Used Car + Pro-F&I. Aligns the entire revenue side of the store.

Pro-Culture — $69
Standalone system for accountability, communication standards, and leadership consistency.

Complete Dealership System — $249
All six department systems plus a Storewide Implementation Guide. Roughly 40% savings compared to purchasing each system separately.

The Update Pass is an optional $99/year plan that gives you all future PDF revisions. It is completely optional. You own your system PDFs permanently from the moment of purchase and keep them forever without it.

If you think you will need more than one system, the Complete Dealership System at $249 is the best value — all six departments for less than the price of four individual systems. We do not offer partial credit for prior purchases, so the bundle is the way to go if you plan to expand.

An instant PDF download delivered via Stripe. Each system includes department-specific SOPs, daily and weekly workflows, checklists, handoff protocols, accountability scorecards, and meeting templates — everything a manager needs to run the department consistently without relying on memory.

The systems are delivered as PDFs — formatted for easy printing and team distribution. If you want to customize the content, you can copy sections into Word or Google Docs. Most managers use the PDFs as-is and adapt their process around them rather than editing the documents themselves.

Each system includes 30 to 45 SOPs depending on the department. The Complete Dealership System covers 200-plus SOPs across all six departments, plus the Storewide Implementation Guide.

A full departmental rollout typically takes two to four weeks. Every system includes a 30-day Implementation Guide with phased rollout plans, daily huddle templates, and KPI scorecards so managers can stage the launch. Most teams are running core processes within the first week.

No. These systems work alongside any DMS — CDK, Reynolds, Dealertrack, or anything else. No software to install. No integrations required. A manager with a printer and a team can implement the entire system.

Yes. These systems were built across franchise, independent, large-volume, and single-point operations covering domestic and import brands. The operational challenges they address are universal. The tools are designed to be adapted to your brand and market, not installed verbatim.

Yes. If you purchase a system and are not satisfied within 30 days, we will issue a full refund — no questions asked. Contact us through the contact page and we will process it promptly.

We are adding preview pages for each system. In the meantime, reach out through the contact page and we can share a sample section so you can see the format and depth before committing.

You can reach us directly through the contact page for implementation questions, delivery issues, or feedback. Update Pass holders receive priority responses. We do not offer one-on-one consulting — these systems are built so you do not need it.

Yes. Multi-store groups use DLR Systems to create consistent operational standards across locations — the same processes, checklists, and meeting structure at every store. The Complete Dealership System is particularly effective for groups that want one operational standard rather than each store running its own version.

These systems were built by a dealer operator with decades of front-line experience — not by a consulting firm. There is no monthly retainer, no kickoff engagement, and no dependency on an outside party to maintain the process. You own the system from day one. A consultant leaves when the engagement ends. These tools stay.